Experiential Service Design
Digital and Print Hospitality Collateral
Welcome guests to your resort hotel with a folio filled with informational resources.
Be sure to give them a lay of the land.
An area overview with a resort overview provide orientation comfort for guests and transforms every front desk employee into a genius.
$7300 of Time Value
10 minutes x 6 unneeded interactions by 1 staffer = 1 hour/day x 365 days @ $20/hr
Allow the folio to serve double duty for your sales staff booking events.
$240,000 of Booking Value
1 extra event sale/month
$20,000/event x 12 months
Download the PDF with ROI Value Calculations
Hotel Brands Served
Crown Plaza • Hilton • Hilton Garden Inn • Courtyard by Marriott • Marriott • Holiday Inn Express • Radisson